Small steps that make a big difference in inclusion, satisfaction & care
Achieving health equity for every patient you see won’t happen overnight. But there are simple things you can do throughout the patient journey to make a big difference in your organization’s diversity, equity and inclusion efforts — while also improving patient satisfaction and care.
Learn how to:
- Identify where to focus your health equity efforts for your specific patient populations
- Incorporate ACO-REACH program and DEI initiatives into your patient journey
- Adapt your physical environment and digital touchpoints to better meet your patients’ needs
ON-DEMAND WEBINAR
ABOUT THE HOSTS
Julie Westrick MSN, RN, CPXP
Nurse Executive for SONIFI Health
Julie has extensive nursing experience in women’s and children’s care, and a passion for inspiring nurses and improving patient care. Julie is a Registered Nurse who holds a Master of Science in Nursing (MSN) with an emphasis on Leadership in Health Care System and is also certified in Inpatient Obstetrics (C-OB), Electronic Fetal Monitoring (C-EFM), and Patient Experience (CPXP).
Lisa Branson MSN, RN, MSCN, CPXP
Nurse Executive for SONIFI Health
Lisa collaborates with healthcare organizations on creating effective patient engagement strategies. Lisa brings years of experience as a bedside nurse and clinical educator to her role, focusing on empowering patients and nurses with the knowledge and tools they need to succeed. Lisa is a Registered Nurse who holds a Master of Science in Nursing (MSN) with an emphasis in Nursing Education, is a certified Multiple Sclerosis nurse (MSCN), and Certified Patient Experience Professional (CPXP).