Patient Engagement Benefits Increase Over Time
A HCAHPS impact study shows positive, sustained benefits of implementing an engagement and education technology solution. While a previous study showed a significant impact one-year post implementation, the updated findings show HCAHPS score improvements continue to trend upward even 5 years after implementing.
- Nurse Communication
Increased up to 12.2% • 4.5% Average Increase
- Medication Education
Increased up to 16.9% • 8.3% Average Increase
- Hospital Recommended
Increased up to 15.9% • 4.5% Average Increase